The Federal Trade Commission (FTC) is sending payments to Fortnite players who were charged for unwanted in-game purchases, totaling over $72 million. If you filed a claim by October 8, 2024, you may be eligible for a refund. Here’s everything you need to know about applying for and receiving your FTC Fortnite refund.
What Happened with Fortnite and the FTC?
Epic Games, the company behind Fortnite, settled FTC charges for unauthorized in-game purchases. The FTC claimed that Epic Games charged players for unwanted purchases, allowed children to make unauthorized charges without parental consent, and even locked some accounts when users disputed incorrect charges. As part of the settlement, Epic Games agreed to make refunds to affected players.
According to the settlement, Epic Games must now obtain positive consent from players before charging them for in-game purchases and cannot lock accounts when users dispute unauthorized charges.
Who is Eligible for a Fortnite Refund?
You can apply for a refund if any of the following statements are true:
- You were charged for in-game items you didn’t want between January 2017 and September 2022.
- Your child made purchases without your consent from January 2017 to November 2018.
- Your account was locked after you disputed unauthorized charges between January 2017 and September 2022.
You must be at least 18 years old to file a claim. If you are under 18, your parents or guardian can file the claim on your behalf.
How to Apply for a Fortnite Refund
You can apply for a refund by visiting www.fortniterefund.com/file-a-claim. To complete your claim, you’ll need either a claim number or your Epic account ID.
If you didn’t receive an email with a claim number, you can find your Epic account ID by following the instructions on the website.
Important Dates and Deadlines
- Deadline for filing claims: January 10, 2025.
- FTC Refund Payment Deadline: If you receive a check, cash it within 90 days. If you receive payment via PayPal, accept it within 30 days.
How Will You Receive Your Refund?
You will receive your refund in the form you selected during the claim process, either via check or PayPal.
- Check: Be sure to cash it within 90 days.
- PayPal: Accept the payment within 30 days.
What if I’m Under 18?
If you are under 18, your parents or guardians must complete the claim on your behalf. When completing the claim, ensure they provide their contact information.
Will My Fortnite Account Be Affected?
No, filing a claim will not affect your Fortnite account. You will not lose the in-game items you purchased.
How Much Will I Get Back?
The amount you receive will depend on several factors, including how many people file claims. The more claims filed, the less each individual payment may be. However, all claims will be reviewed, and you will be notified about your refund status.
What If I Don’t Live in the U.S.?
Currently, the FTC is limiting the claims process to U.S.-based Fortnite players only. If you reside outside of the U.S., you are not eligible for a refund at this time.
Need More Information?
For questions about the refund process, contact the refund administrator at 1-833-915-0880 or email admin@fortniterefund.com. You can also find more answers on the FAQ page at fortniterefund.com.
Don’t fall for scams: The FTC will never ask you to pay for filing a claim or receiving a refund. If someone offers to help you with your claim for a fee, avoid them at all costs.
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